Keypath Mortgage

SMS/Text Messaging Compliance & Privacy Policy

SMS Consent & Opt-In Policy

By providing your phone number and opting in to receive text messages from Keypath Mortgage, you consent to receive recurring SMS/MMS messages related to your mortgage inquiry, application updates, appointment reminders, and other relevant communications. You may receive messages regarding:

Mortgage application status updates
Appointment confirmations and reminders
Rate alerts and loan information
Customer service communications
Important account notifications

Consent is not a condition of purchase. You are not required to opt in to SMS messaging as a condition of purchasing any property, goods, or services from Keypath Mortgage.

Message Frequency

Message frequency varies. You may receive multiple messages per week depending on your mortgage process stage and communication preferences.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan and any charges that may apply.

How to Opt Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from Keypath Mortgage unless you opt in again.

How to Get Help

If you are experiencing any issues with our messaging program, reply HELP to any message you receive from us, or contact us directly at:

Email: [email protected]
Phone: Contact us through our main website

Privacy Policy

Keypath Mortgage respects your privacy. We collect your phone number and related information solely to communicate with you regarding your mortgage-related inquiries and services. Your personal information, including your phone number, will not be sold, rented, or shared with third parties for their marketing purposes.

We may share your information with:

Service providers who assist us in delivering our SMS messaging services
Regulatory bodies or law enforcement when required by law

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms of Service

By opting in to Keypath Mortgage's SMS program, you agree to the following terms:

You confirm that you are the owner or authorized user of the mobile device and phone number provided.
You agree to receive recurring automated text messages from Keypath Mortgage at the phone number provided.
You understand that consent is not required to make a purchase.
You understand that message and data rates may apply.
You may opt out at any time by texting STOP.
You may request help at any time by texting HELP.

Supported Carriers

Our SMS services are supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and other major carriers. Carriers are not liable for delayed or undelivered messages.